Privacy Policy

Unless you tell me not to, I (“The Mindful Potter”) collect the following information about you (my “end user”) and your visits to my website:

• Your name and email; either because you have signed up to receive updates and offers through my newsletter or because you have made purchase.

• If you have made a purchase you will also be sharing your address with me so that I can complete your order.

• Details of the objects you have previously purchased from us so that I can make suggestions to you for other pieces I think you may.

• Information about your recent visits to www.themindfulpotter.com and how you used the website, so that I can make it as intuitive, simple and enjoyable to use as possible. I may also use this data to analyse broader trends in the usage of the website to help me understand how to improve. This is done using cookies, but only if you give your consent by opting-in through the cookie banner displayed at the bottom of your screen.

We collect your information when you:

• Register online or place an order for any of our products or services.

• Voluntarily sign up to receive our newsletter or marketing updates via email.

• Use or view our website (via your browser’s cookies, depending on whether or not you choose to opt-in).

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit this website, information may be collected automatically through cookies or similar technology powered by Squarespace. You can find their cookie policy here.

I use cookies to understand how you use my website and to try to improve your experience on your next visit.

As required by law, this website allows you to explicitly consent to or deny the use of cookies on your computer/device through the cookie banner displayed at the bottom of your screen.

You can set your browser not to accept cookies. However, in a few cases, some of my website features may not function as a result.

This website is powered by Squarespace and your information is securely stored through their platform and security functionalities. However, I am responsible for how it is collected and used. You can read Squarespace’s privacy policy here.

If you have purchased a product I will keep your information for up to 2 years and may occasionally email you with information I feel you may be interested in (shop updates after a particularly happy kiln opening, for example).

If you have signed up for my newsletter, I will keep your information safe and only use it to send you updates I genuinely think you would care about and enjoy.

You can, of course, opt-out and stop receiving these at any time, in which case your personal information will be immediately deleted from my database.

To unsubscribe, simply click on “unsubscribe” in the footer of my newsletters or marketing emails.

Your payment information will be securely processed via Stripe, a third party eCommerce Payment Processor which integrates with the Squarespace platform, in accordance with Stripe’s terms and policies which you can find here.

Squarespace transmits your complete payment information when you initially provide or update it only so that they can pass it along to the eCommerce Payment Processors. Squarespace do not collect or store any of your payment information, and neither do I.

Other than your payment information, none of your other personal data or details will be shared with any third parties without your explicit consent.

• The right to access – you have the right to request copies of your personal data at any time. Simply email me at julie@themindfulpotter.com with a subject access request and I will get back to you within one month.

• The right to rectification – You have the right to request that I correct any information I hold about you which you believe is inaccurate, or to complete any information you believe is incomplete.

• The right to erasure – You have the right to request that I erase your personal data.